Welcome to ECCO support!
We are here to assist you with any questions, concerns, or issues you might encounter while using our ECCO app. Please browse the support topics below or contact our support team directly for personalized assistance.
Frequently Asked Questions
- How do I install the ECCO App?
- For iOS users, download the app here from the Apple App Store.
- For Android users, download the app here from the Google Play Store.
- How do I reset my password?
- Click on ‘Forgot Password’ on the login page and follow the prompts. You will receive an SMS to reset your password.
- How do I update my account information?
- Log in to your account, navigate to ‘Settings’, and update the necessary information.
Troubleshooting Guides
– App Crashing
- Ensure you have the latest version of the app installed.
- Clear the app’s cache/data.
- Restart your device.
– Loading Issues
- Check your internet connection.
- Restart the app.
- Update the app to the latest version.
Contact Support
If you are unable to find a solution to your problem, please contact our support team:
- Email: support@ecco.zip
- Phone: 1-512-771-8474
Feedback and Suggestions
We value your feedback and suggestions! If you have any ideas on how we can improve our app, please submit them here.
Quick Links
Conclusion
We hope this support page serves as a helpful resource in resolving any issues or queries you may have about the ECCO app. Our team is dedicated to ensuring a seamless experience for every user, and we are always here to assist you. Don’t hesitate to reach out for any assistance.
Remember to check back for updates, as we continually work to enhance the ECCO app and provide additional support resources.